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Superior business characteristics provide market barriers for competitors:
Track record - E&L's expertise in the tactical movement of freight, developed over 30 years in business, has allowed it to sell up the value chain. By advising on quicker lanes and cost-efficient routes, E&L's strategic services have made it a valued partner to its customers.
Partnerships - E&L has been successful from moving its customers from a conventional customer-supplier relationship to a true partnership. It achieves this by helping customers identify and solve their supply chain problems.
Client base - Its Fortune 500 client-base attracts other large corporations to E&L's door. As large companies benchmark leading logistics processes from companies that use E&L logistics services, E&L garners valuable visibility.
Personalized service - E&L distinguishes itself by offering personalized ongoing live communication with its dispatchers. Dispatch ensures constant communication with clients and carrier. Many of its clients value the live contact.
Vast network - The hundreds of carrier relationships that E&L has built up over the 30 years in business has allowed it to extend its reach to every corner of North America and provide the most cost-efficient lanes to its customers. E&L's home, just outside of Montreal, Quebec, offers a bilingual well-educated labour pool.
Leading port - E&L is close to the Port of Montreal, one of the busiest inland ports in the world and a key transfer point for transatlantic cargo. From the port, E&L accesses the most direct, most profitable highway networks leading to all parts of North America's industrial heartland.
